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Hey, I'm Shefali.
I blend product thinking and conversational AI to make interactions feel effortless and a little more human.
Currently designing @ 🚀 Rocket Mortgage
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A UX and conversational AI designer creating intuitive experiences across screens and conversations.
Selected Work
Conversation Design
Generative AI
Fintech
Rocket Mortgage - GenAI Virtual Assistant
Redesign of a mortgage chatbot into a GenAI virtual assistant, serving 2.7M+ clients with natural, helpful support
UX Design
Academic Research
Learning App
AmbiSwitch - Handswitching App
Design of a learning app for ambidextrous training, evolving from academic research and later published as an IEEE paper
UX Design
Smart Wearable
Healthtech
Cardio Care - Health App & Wearable
Design of a health app and smart wearable device for real-time heart monitoring and emergency alerts
UX Design
Workflow Optimization
Enterprise App
Rocket Companies - Workday Extend App
Redesign of an Employee Information Management app to manage data and workflows for 22k+ employees
UX Design
Dashboard & Navigation Design
Industrial Software
Schneider Electric - Energy Monitoring Platform
Redesign of an energy and automation industrial software to make complex systems easy to use
Conversation Design
Accessibility
Voice Technology
BookAble - AI Voice Assistant
Design of an AI voice assistant to improve audiobook accessibility for users with diverse speech patterns
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